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Response: <br /> <br /> · Activate shelters and shelter personnel, ensure food, potable water, clothing and other <br /> basic needs are provided for the citizens of the disaster/event <br /> · Liaison with government agencies and other organizations providing human services <br /> · Facilitate and coordinate with EOC and county emergency management office <br /> · Assign planning staff to citizen's inquiry center to address damage reports by citizens <br />· Utilize transit division to coordinate drivers for mass transit of citizens or victims <br />· Coordinate counseling and other mental health services for emergency response <br /> personnel, as appropriate <br />· Confer with social services to identify disabled individuals that may need medical <br /> assistance in the event of evacuation or disaster <br />· Coordinate with Red Cross for lodging and feeding, if required <br />· Assign and train a representative to act as part of the assessment team to determine needs <br /> of citizens at time of disaster <br />· Identify special planning considerations for special needs populations <br />· Set up operations area, obtain necessary EOC organization chart, floor plan, and <br /> telephone list <br />· Assure that resources for citizens' emotional and financial support are accessible and <br /> known (insurance agents, local ministry, local nonprofit organizations) <br />· Provide service and support to the operations and personnel in the Family assistance <br /> center <br />· Request state/federal assistance through county emergency manager <br />· Inform field units of all locations of shelters, aid facilities, and other pertinent facilities <br /> and provide updates to relief personnel as they come on duty <br />· Coordinate with members of clergy for emergency sheltering and counseling <br />· Provide temporary housing for persons in shelters <br />· Provide service and support to the operations and personnel in Family Assistance Center <br /> <br />Recovery: <br /> <br /> Assist citizens with recovery needs as necessary <br />· Provide crisis counseling to response agencies and victims <br />· Utilize inspections division to assess damage to businesses and private property <br />· Assist in the compiling of final damage assessment reports (agency costs incurred) <br /> <br />Reference Materials: County Emergency Operations Plan and <br />Appendices, Cass County Disaster Handbook, Cass County <br />Personnel Manual <br /> <br />6/27/03 27 <br /> <br /> <br />