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<br />TOTAL SUPPORT TECHNICAL SUPPORT SERVICES AGREEMENT <br /> <br />THIS TOTAL SUPPORT TECHNICAL SUPPORT SERVICES AGREEMENT <br />(Agreement) is made and entered into this 17th day of December, 2007, by and between Cass <br />County (Client) and North Dakota Association of Counties, Inc., a North Dakota nonprofit <br />corporation (NDACo). <br /> <br />WHEREAS, Client has determined that it has a need for the technical support services <br />referred to in the paragraph below entitled "Scope of Services" and that these services form an <br />appropriate basis for the expenditure of funds; and <br /> <br />WHEREAS, NDACo proposes to provide those services; <br /> <br />NOW, THEREFORE, in consideration of the mutual undertakings and promIses <br />hereinafter set forth, the parties hereby agree as follows: <br /> <br />I. TERM OF AGREEMENT <br />The term of this Agreement shall be from January 1, 2008 through December 31, 2008; <br />however, this Agreement will be automatically renewed for successive terms of equal <br />duration unless either party provides a written notice of termination to the other party at <br />least 30 days before the current term is due to expire. <br /> <br />II. SCOPE OF SERVICES <br />NDACo shall assist County in operating and maintaining its management information <br />and data communication systems as follows: <br /> <br />A. NDACo will provide County with planning assistance, new equipment <br />installation, technical and administrative support, training and other onsite and <br />offsite consulting services as set forth in the Compensation Schedule attached <br />hereto as Exhibit A. <br />B. NDACo will provide reasonable help desk support to County. <br />C. NDACo will have access to County's network for the duration of this contract for <br />remote support. <br /> <br />County shall cooperate with NDACo in its performance ofthe foregoing services, and <br />shall make readily and promptly available all information, equipment and County <br />personnel necessary for NDACo to perform such services. <br /> <br />III. COMPENSATION <br />Client agrees to pay to NDACo the amount set forth in the Compensation Schedule <br />attached hereto as Exhibit A. <br /> <br />IV. AUTHORITY TO CONTRACT <br />NDACo shall be authorized to purchase, on behalf of Client and at Client's cost, all <br />hardware, software and other equipment requested or approved by Client, and to sign, on <br />behalf of Client and in Client's name, any purchase agreements, license agreements or <br />other documents necessary or advisable to acquire such equipment; otherwise, NDACo <br />