2. Info Tech contract
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2. Info Tech contract
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8/15/2006 1:05:44 PM
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<br />Altiris Consulting Created on August 9, 2006 <br />'si~i~ ~e '~i 'or W~.~ k' ;f:'H C ~Ca S5 'C;;~ ;';iy~'20 0'6 ~ 0 8'0 3"" ~ i...,...............'........................p age' 'i' <br />. Assess Package Server(s), including: <br />. Number and location of Package Servers <br /> <br />. Hardware and software <br /> <br />. Package Server Agent configuration <br />. Sites & Subnets configuration <br />. Package Server Access configuration (UNC, liS, Credentials) <br /> <br />. Multicast configuration <br /> <br />. Review current maintenance procedures for Altiris Solutions. <br /> <br />. For each item reviewed, determine state of current implementation (I.e.; <br />acceptable, poor, or unacceptable) and recommend remediation, if <br />appropriate. <br /> <br />. For each item reviewed, prepare a high-level gap analysis document <br />contrasting the use of the Altiris solutions against Best Practices in <br />vertical and/or general industry implementations, <br /> <br />. Present summary of findings to Customer technical and management <br />teams, <br /> <br />. Document findings in a final report to be delivered and reviewed with <br />Customer within 10 business days after completion of the engagement <br /> <br />. NS HealthCheck Assumptions <br /> <br />. The Altiris Consultant will not make modifications or changes to the <br />Customer production environment while on site, <br /> <br />. The Altiris Consultant will not assist Customer with the resolution of <br />technical support issues. Issues discovered while onsite will be referred <br />to the Altiris Technical Support group for resolution. <br /> <br />. Customer maintains a current Altiris Support agreement. <br /> <br />. Customer will provide architecture documentation at the project kick off <br />meeting. Documentation should include: <br /> <br />. Server hardware configuration <br />. Server operating system configuration <br />. Currerlt Altiris software vers'lons and patch levels <br />. Change control pol icies <br /> <br />"...",...........",.....,.,............"."......,.....""...,...."...".........",..".."".",......,...".. <br /> <br />@2006Altiris, Inc. All Rights Reserved. Copying or Distribution Prohibited. <br />CONFIDENTIAL, TERMS SUIijECT TO NON-DISCLOSURE AGREEMENT AND/OR CONFIDENTIALITY CLAUSES WITHIN <br />MASTER AGREEMENT. <br /> <br />altiris' <br />
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