Laserfiche WebLink
<br />TECHNICAL SUPPORT SERVICES AGREEMENT <br /> <br />THIS TECHNICAL SUPPORT SERVICES AGREEMENT (Agreement) is made and . <br />entered into this i:1J!!.... day of ffdhU (Hit ,~ by and between Cass County (County) and <br />North Dakota Association of Counties, nc., a North Dakota nonprofit corporation (NDACo). <br /> <br />WHEREAS, County has determined that it and the government agencies it serves have a <br />need for the technical support services referred to in the paragraph below entitled "Scope of . <br />Services" and that these services form an appropriate basis for the expenditure of funds; and <br /> <br />WHEREAS, NDACo proposes to provide those services; <br /> <br />NOW, THEREFORE,in consideration of the mutualundertakings and proI<:lises hereinafter <br />set forth, the parties hereby agree as follows: <br /> <br />I. TERM OF AGREEMENT <br />The term of this Agreement shall be from January 2006 through December 2006; however, <br />this Agreement will be automatically renewed for successive terms of equal duration unless <br />either party provides a written notice oftermination to the other party at least 30 days before <br />the current tenn is due to expire. <br /> <br />II. SCOPE OF SERVICES <br />NDACo shall assist County in operating and maintaining its management information <br />and data communication systems as follows: <br /> <br />A. NDACo will provide County with planning assistance, technical and administrative <br />support, training and other onsite and offsite consulting services as set forth in the <br />Compensation Schedule attached hereto as Exhibit A. <br />B. NDACo will provide reasonable help desk support to County. <br /> <br />County shall cooperate with NDACo in its performance of the foregojng services, and <br />shall make readily and promptly available all information, equipment and County <br />personnel necessary for NDACo to perform such services. <br /> <br />III. COMPENSATION <br />County agrees to pay to NDACo the amount set forth in the Compensation Schedule attached <br />hereto as Exhibit A, <br /> <br />IV, AUTHORITY TO CONTRACT <br />NDACo shall be authorized to purchase, on behalf of County and at County's cost, all <br />hardware, software and other equipment requested or approved by County, and to sign, <br />on behalf of County and in County's name, any purchase agreements, license agreements <br />or other documents necessary or advisable to acquire such equipment; otherwise, NDACo <br />shall not have the authority to contract or incur obligations (1m behalf of County, except <br />with the express written consent of County. County authorizes, if appropriate, virtual <br />private network (VPN) access to County's local area network (LAN) for the purposes of <br />support and troubleshooting of the IT infrastructure that the NDACo supports through <br />this contract. This VPN access will be granted to the NDACo by the Information <br />Technology Department (lID) of the State of North Dakota for the purposes of support <br />and troubleshooting of the county IT infrastructure that is covered under this agreement. <br />