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tion used a different frequency than the <br /> fire and medic units on the scene. The fire <br /> fighters had to resort to charades to inform <br /> medical personnel. "We were doing hand <br /> signals back and forth to let them know <br /> there was a shooting and medical help was <br /> needed," Bruegman says. "That sounds <br /> fairly far-fetched, but it happens every day. <br /> You drive five miles and fire departments <br /> can't talk to fire departments, police can't <br /> talk to police." It's a frustrating reality that <br /> hinders emergency work and that's just <br /> for routine events. <br /> Bruegman is looking to the Depart- <br />ment of Homeland Security to articulate a <br />national plan on what local responders <br />need to do and how they should do it. If <br />there is no such plan, departments likely <br />will continue to replace what they have <br />with new equipment that still will not be <br />able to communicate with others. If there <br />were a plan with standards, departments <br />could move in a direction that gets them <br />on the same wavelength eventually. "The <br />worst thing we can do from a local and <br />national perspective," he says, "is spend <br />billions of dollars and find that the equip- <br />ment and response is not interopemble." <br /> Interoperability imposes an enormous <br />task. There are many different issues to <br />address. For instance, on the communi- <br />cations front, there isn't enough radio <br />spectrum available for all public safety <br />agencies to be on the same frequency, a <br />situation that hampers interoperability. <br />But it's very a complex issue that requires <br />congressional and Federal Communica- <br />tions Commission decisions on who is <br />using what spectrum. A resolution might <br />require an overhaul of the system that <br />would include private users swapping <br />spectrum with public users, a complicated <br />and expensive proposition. And that's just <br />one issue on the table. <br /> Still, instead of getting "analysis paraly- <br />sis,'' local agencies should be taking steps <br />now to get prepared for the unknown, <br />Bruegman says. That includes making sure <br />there are local plans for all "target" areas, <br />such as schools; that all responding per- <br />sonnel are fully trained; that local police <br />and FBI departments sit down and share <br />information; that plans are in place on <br />how to collectively command a situation <br />when different units respond to an inci- <br />dent. If radios don't communicate, people <br />still can figure out a system using pagers or <br />cell phones or whatever else is available. <br />"It doesn't cost a lot of money," he says. <br />"It's an attitude change. We have to com- <br /> <br />mit to working collectively with other <br />agencies, whether local, state or federal." <br /> George Ake, who works on a regional <br />wireless interoperability project in the <br />D.C.-Maryland-Virginia metro area, sup- <br />ports that notion. Where Suzanne Peck <br />carries around a belt hung with devices, <br />Ake takes a more metaphorical approach. <br />He shows a slide of three little girls playing <br />in a sandbox. He tells audiences where he <br />speaks that government agencies will ben- <br />efit from sharing their ideas and their toys. <br />"Most of the time people don't play well <br />together," he says. <br /> Chicago area law enforcement agencies <br />have gotten much better at playing <br />together. More than 130 state, local and <br />federal law enforcement agencies in the <br />area have taken it upon themselves to share <br />the job of collecting, analyzing and dissemi. <br />nating information to one another to <br />thwart criminals and terrorists. They're all <br />tied into the same database for this enter- <br />prise project. "We're collecting a lot of <br />information we historically collected on <br />paper, so we can analyze it in real time," says <br />Ron Huberman, assistant deputy superin- <br />tendent of the Chicago Police Department. <br /> Work on the interoperable system <br />started at least a year before September <br />11, 2001. The Chicago police department <br />developed the system, and some agencies <br />that had no system of their own adopted <br />it. Other agencies are sharing information <br />by maintaining two systems, and still oth- <br />ers are migrating over to the enterprise <br />system from their own. With all those <br />departments working side by side, the sys- <br />tem has become a management tool that <br />can determine crime trends and look at <br />strategies criminals deployed. Depart- <br /> <br />28 G O V E R N I N G May 2003 Governing.com <br /> <br /> <br />