d. Contract approval - Laserfiche WebLink

Any additional equipment costs over ACI's maximum coverage levels, any emergency visits and door hardware service work will be invoiced at the time of the service call. c. Under the Bronze Plan, ACI will bill the Client for all full payment at the initiation ofthe contract. 3.2. Late fees may be subject to increase. 3,3 ACI is entitled to actual attorney's fees, court costs, and all other additional expenses of collection if ACI has to incur the same to pursue collection for any breach of this contract by Client. SECTION 4 - Maintenance Services 4.1 In case of emergency, ACI will promptly respond to the Client's call for services and an emergency call-out telephone contact number will be provided and manned 24 hours a day throughout the contract. Onsite services shall be provided within 24 hours as deemed required by ACI. 4.2 Except in emergency, maintenance services will normally be carried out between the hours of7:30 am to 5:00 pm on weekdays. 4.3 Major maintenance services will be undertaken during hours as agreed in advance between the Client and ACI. SECTION 5 - Standard of Services 5.1 All services to be undertaken by ACI shall be carried out by competent and properly trained personnel of ACI to the highest standards and to the reasonable satisfaction of the Client. All services, materials, and components shall conform to relevant manufacturers' and equipment suppliers' specifications, and all materials and spare parts shall be obtained from the original equipment manufacturers or from suppliers approved by them. 5.2 Accurate Controls, Inc. will not replace or warrant hardware, which is damaged due to negligence, fire, natural disasters or vandalism. SECTION 6 - Unacceptable Services or Contractor's Personnel 6.1 Any services which are not performed in accordance with the requirements of the Contract shall, upon request by Client, promptly be re- performed free of charge. 6.2 Any personnel of ACI who are, in the Client's reasonable opinion, incompetent or in any other way unacceptable shall promptly be replaced by acceptable personnel at no cost to the Client.