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3.7 Agreements with Agents and Subcontractors. DBI shall require each of its agents and subcontractors to which it discloses Protected Health Information to enter into a contract which requires compliance with the same restrictions and conditions that apply to DBI under Article III. DBI shall provide to the Employer, upon request, a written list of these agents and subcontractors. 3.8 Availability of Records and Information. D3I shall make Protected Health Information and its records available to the extent necessary to comply with the Privacy Standards requirements to provide access to individuals upon request; to permit an individual to amend his records; to permit accounting of disclosures; or to comply with the terms of an audit by the U.S. Department of Health and --Iuman Services, all as set out below. Any such access shall be provided within 25 business days of receipt of written request by an authorized person, and shall be provided during normal business hours. a) Upon receipt of written instruction by the Employer, DBI will provide access to Protected Health Information in a designated record set to the Employer or to the individual to whom the Protected Health Information pertains, provided the Employer certifies that such disclosure is in accordance with the individual's right under the Privacy Standards to have access to his own Protected Health Information. If the Employer determines, and notifies DBI in writing, that the Protected Health Information is subject to amer_dment in accordance with the Privacy Standards, DBI shall make any amendments to such Protected Health Information requested by the Employer or by such individual within 30 days following receipt of the Employer's written instruction. b) Upon receipt of written instruction by the Employer, DBI will provide an accounting within 60 days of any disclosures made with respect to an individual's Protected Health Information during t ae preceding six years to the extent required by the Privacy Standards. DBI shall ~nly be responsible to account for any disclosures made by it, its agents and subcontractors. DBI shall not be responsible to account for any disclosures made by other entities that may be reflected in its records. c) DBI will make its privacy practices, books and records, as they apply to the Protected Health Information, available to tee extent necessary to comply with an audit by the Secretary of the U.S. Department of Health and Human Services in accordance with the Privacy Standards. Article IV - Term of the Agreement 4.1 The term of this Agreement shall be as of tee agreed-upon beginning date between the Employer and DBI, or as otherwise specified h:rein, and shall continue for a period of twelve months. This Agreement renews every twelve months if it has not otherwise been terminated. Fees and service elections may be adjusted at each renewal. Administrative Services Agreement - October 2003 10 10.30.03