Laserfiche WebLink
2 <br />Rev. 101019 <br />“Personally Identifiable Data” means information concerning individually identifiable employees of <br />Customer that is protected against disclosure under applicable law or regulation. <br />“Renewal Term” means the renewal billing term of the Services as indicated on the Order Form. <br />“Services” means (i) the Cloud Services, (ii) accessibility to the commercially available version of the <br />Applications by means of access to the password protected customer area of a Kronos website, and all such <br />services, items and offerings accessed by Customer therein, and (ii) the Equipment rented hereunder, if any. <br />“Statement of Work”, “SOW”, “Services Scope Statement” and “SSS” are interchangeable terms <br />referring to a written description of the Implementation Services mutually agreed upon by Kronos and <br />Customer and set forth as “bill as you go” services on the Order Form. <br />“Supplier” means any contractor, subcontractor or licensor of Kronos providing software, equipment and/or <br />services to Kronos which are incorporated into or otherwise related to the Services. Kronos may at its sole <br />discretion replace a Supplier, provided that a change to Supplier will not have a materially adverse effect on <br />the Services delivered by Kronos under this Agreement. <br />“Term” means the Initial Term and any Renewal Terms thereafter. <br />“Training Points” has the meaning ascribed to it in Section 7.6 below. <br /> <br />2. TERM <br />2.1 Billing for the Services commences on the Billing Start Date, and continues for the Initial Term or until <br />terminated in accordance with the provisions hereof. At the expiration of the Initial Term and each Renewal <br />Term as applicable, the Services shall automatically renew each year for an additional Renewal Term until <br />terminated in accordance with the provisions hereof. <br />2.2 Either party may terminate the Services and this Agreement to be effective at the expiration of the then <br />current Term upon no less than sixty (60) days prior written notice. <br />2.3 Either party may terminate the Services and the Agreement upon a material breach of the Agreement <br />by the other party if such breach is not cured within thirty (30) days after receipt of written notice. <br />2.4 In the event that either party becomes insolvent, makes a general assignment for the benefit of creditors, <br />is adjudicated a bankrupt or insolvent, commences a case under applicable bankruptcy laws, or files a petition <br />seeking reorganization, the other party may request adequate assurances of future performance. Failure to <br />provide adequate assurances, in the requesting party’s reasonable discretion, within ten (10) days of delivery <br />of the request shall entitle the requesting party to terminate the Agreement immediately upon written notice <br />to the other party. <br />2.5 If the Agreement is terminated for any reason: <br />(a) Customer shall pay Kronos within thirty (30) days of such termination, all fees accrued and unpaid under <br />this Agreement prior to the effective date of such termination, provided however, if Customer terminates <br />for material breach of the Agreement by Kronos, Kronos shall refund Customer any pre-paid fees for <br />Services not delivered by Kronos; <br />(b) Customer’s right to access and use the Applications shall be revoked and be of no further force or effect <br />and return rented Equipment as provided in Section 9.1 below; <br />(c) Customer agrees to timely return all Kronos-provided materials related to the Services to Kronos at <br />Customer’s expense or, alternatively, destroy such materials and provide Kronos with an officer’s <br />certification of the destruction thereof; and <br />(d) All provisions in the Agreement, which by their nature are intended to survive termination, shall so <br />survive. <br />2.6 Customer Content shall be available to Customer to retrieve at any time and at no additional charge <br />throughout the Term and for no more than thirty (30) days after expiration or termination of the Agreement <br />for any reason. After such time period, Kronos shall have no further obligation to store or make available <br />the Customer Content. Kronos will delete Customer Content after Customer’s rights to access the Services <br />and retrieve Customer Content have ended. <br /> <br />3. FEES AND PAYMENT <br />3.1 Customer shall pay Kronos the Monthly Service Fees, the fees for the Implementation Services and any <br />additional one time or recurring fees for Equipment, Training Points, KnowledgePass Education Subscription <br />and such other Kronos offerings, all as set forth on the Order Form. The Monthly Service Fees will be <br />invoiced on the frequency set forth on the Order Form (“Billing Frequency”). If Customer and Kronos <br />have signed a Statement of Work for the Implementation Services, Implementation Services will be invoiced <br />monthly as delivered unless otherwise indicated on the Order Form. If Kronos is providing Implementation <br />Services in accordance with the Services Implementation Guideline or as “a la carte” services on the Order <br />Form, Kronos will invoice Customer for Implementation Services in advance of providing such <br />Implementation Services unless otherwise indicated on the Order Form. All other Kronos offerings will be