2. Jail-Securus Technologies jail inmate phone rates

Page 1 of 2 © SECURUS Technologies, LLC - Proprietary & Confidential OPTION 1 FIRST AMENDMENT TO MASTER SERVICES AGREEMENT This FIRST AMENDMENT (“First Amendment”) is effective as of the last date signed by either party (“First Amendment Effective Date”) and amends and supplements that certain Master Services Agreement by and between Securus Technologies, LLC (f/k/a Securus Technologies, Inc.) (“we,” “us,” or “Provider”) and the Cass County Sheriff’s Office (“you” or “Customer”) dated November 30, 2020 (the “Agreement”). WHEREAS Customer and Provider are parties to the Agreement and desire to amend the terms as stated herein; NOW, THEREFORE, as of the First Amendment Effective Date and in consideration of the mutual promises and covenants contained herein, the parties agree as follows: 1. Term. This First Amendment shall commence on the First Amendment Effective Date and shall remain in effect through the Term of the Agreement. Notwithstanding anything to the contrary, the terms and conditions of the Agreement shall continue to apply for so long as we continue to provide the Applications to you after the expiration or earlier termination of this Agreement. 2. Replacement of Instant Pay with AdvanceConnect Single Call™. The Instant Pay™ promotional program described on page 9 of the Agreement was discontinued and that language is hereby deleted in its entirety. Provider has replaced Instant Pay™ with the AdvanceConnect Single Call™ payment product, which allows family members and friends to pre-pay for calls originating from inmates in correctional facilities. AdvanceConnect gives consumers the choice to pre-pay for multiple calls or for a single call just before connection using the AdvanceConnect Single Call™ feature. Friends and family may fund the minimum amount required to complete the current inbound call. AdvanceConnect Single Call™ is commissioned like an AdvanceConnect™ call that does not use this feature. AdvanceConnect Single Call™ transactions are rated at the FCC-regulated fee (currently $3 for automated transactions) plus the applicable per-minute rate and any applicable federal, state, and local taxes. 3. Changes to In-State AdvanceConnect Single Call™ and Inmate Debit Calling Rates. Within 7 days of the First Amendment Effective Date, the in-state (including local calls) calling rates for Direct Billed, AdvanceConnect (including AdvanceConnect Single Call™) and Inmate Debit set forth on page 11 of the Agreement will change. The new in-state calling rate for Direct Billed, AdvanceConnect (including AdvanceConnect Single Call™) and Inmate Debit calls will be $0.938 for the first minute and $0.311 for each additional minute. Prepaid Calling Card rates will not change. 4. Changes to Force Majeure Provision. The Force Majeure provision on page 3 of the Agreement will be deleted in its entirety and replaced with the following: Force Majeure. Neither party will be responsible for any delay, interruption, or other failure to perform under the Agreement due to acts, events, or causes beyond the reasonable control of the responsible party (a “Force Majeure Event”), even if the Force Majeure Event was foreseeable when the Agreement was executed. Force Majeure Events include (but are not limited to) acts of God, natural disasters, wars or other military action, civil disturbance, strikes, terrorism, rebellion, fires, explosions, accidents, floods, vandalism, sabotage, pandemics, or diseases; supply or market shortages or failures; embargoes or labor disputes; measures imposed or by a court or governmental authority; third-party acts or inaction; or fluctuation or non-availability of electrical power, heat, light, air conditioning, parts, or equipment.