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<br />Under this Contract, we will service the Units on the following terms and conditions: <br /> <br />COVERAGE <br /> <br />SURVEY <br />We will conduct an annual survey of the Units and provide a written report of their condition. <br /> <br />REGULAR VISITS <br />We will use trained personnel directly employed and supervised by us to visit the Units at the frequency selected below: <br /> <br />Visit Freauencv Selection <br /> <br />Monthly <br />Bimonthly <br />Quarterly <br /> <br />D <br />D <br />I2"$J <br /> <br />The visits will consist oflubricalion of the following parts when conditions warrant: <br /> <br />. Machine bearings, gears, pumps, pump motors, operating valves, valve motors, and leveling valves, <br /> <br />. Selectors, governors, governor sheaves, governor tension frame sheave assemblies, and compensating sheave <br />assemblies. <br /> <br />. Door operators, car door hangers, hoistway door hangers, and interlocks. <br /> <br />. Safeties, car and counterweight guide rails, and car and counterweight guide shoes including rollers and gibs. <br /> <br />EXCLUSIONS <br />Lubrication of parts that are not listed above is specifically excluded, This Contract does not cover adjustments, <br />cleaning, repairs or emergency callback service. If any of these services are later requested by you, you agree to pay <br />extra at our regular billing rates, <br /> <br />NORMAL HOURS <br />All visits will be performed during the regular working hours of our regular working days for the examiners who <br />perform the service, If overtime services are later requested by you, you agree to pay extra at our regular billing rates. <br /> <br />24-HOUR DISPATCHING <br />We will, at your request, provide you with access to e.Service via Otis,com and our OTlSLINE" 24-hour, year-round <br />dispatching service. In the event a Unit malfunction occurs between regular examinations, you will be able to place a <br />service call on e.Scrvice or thru an OTlSLINE* customer service representative, who will, at your request, dispatch an <br />examiner to perform emergency minor adjustment callback service. <br /> <br />CUSTOMER REPRESENTATIVE <br />An Otis representative will be available to discuss with you your elevator needs in the areas of modernization, traffic <br />handling ability, recommendations and requirements of code authorities, and proper use and care of the Units. <br /> <br />REPORTS - e.SERVICE <br />We will use the OMMS'" program to plan and record completion of maintenance procedures, We will, at your request, <br />provide you access to e.Service via Otis.com, You will be able to access repair, completed maintenance procedure and <br />service call history for the Unites). You will be responsible for obtaining Internet access to use e.Service. <br /> <br />SAFETY AND ENVIRONMENT <br /> <br />SAFETY TESTS - TRACTION ELEVATORS <br />Code requires an annual no load test and at each fifth year a full load, full speed test of safety mechanisms, overspeed <br />governors, car buffers, and counterweight buffers. These tests are not included in the Contract. You agree to conduct <br />and pass the annual no load and five year, full load test on the Units and that this is a material duty, You agree to keep a <br />record of such tests and to provide this record to Otis, <br /> <br />SAFETY TESTS - HYDRAULIC ELEVATORS <br />Code requires an annual no load test and annual pressure relief valve test. These tests are not included in the Contract. <br />You agree to conduct and pass the annual no load and annual pressure relief valve test on the Units and that this is a <br />material duty. You agree to keep a record of such tests and to provide this record to Otis. <br /> <br />OOTISELEVATORCOMPANV, t995 <br /> <br />All Rights Reserved <br /> <br />InYACTFOlm MNT-LS (11/04) Proposal# CAOl1606 Pagc 2 of5 <br /> <br />