Laserfiche WebLink
IBM Schedule for Services for Remarketers - ServiceSuite <br /> <br />A) On-Site Repair/Exchange Services. Monday through Fdday (excluding holidays). 8am to 5pm <br />B) On-Site Repair/Exchange Services, 7 days a weak, 24hr~day <br />C) On-Slth Repair/Exchange Services, 5 days e ~ek, 9hfs/day, 4 hour response objective. This type of rapair se~vioe includes a <br /> <br /> D) On-Site Repair/Exchange Services, 7 days a week, 24hfs/day. 2 hour response objective. This type of repair service includes a <br /> X) EasyServ (remotely delivered servk;es) <br /> <br />f~ Maintenance Services <br />1) Maintenance of IBM Machines <br />2) Maintenance of non-IBM Machines <br />3) Warranty Services Upgrade <br /> <br />* Cha~as shown are for Charge Pedch <br />-Ai~ (E) indicates a Machine that has Peen announced as withdrawn from generally Maintenance Service <br />-An (H) indicates a Machine that is under an existing ESA proposal/contract <br />-An (L) Indic~tes a Machine that Js under an exJsPng legacy prepay CHIS proposal/contract <br />-An (o) indicates Or~ Time Charge <br />-A (U) indicates Usage Charges which am measured in either Feet, Hours, or Impressions <br />-A (W) indicates a Machine/Model/Feature under Wan-a nty <br />-An (X) indicates On-order Progucts which are shown for planning purposes only <br /> <br /> <br />