c. Contract approval - Laserfiche WebLink

FROM : MIDRANGE SOLUTIONS PHONE NO. : ?BI 23? 5939 Jan, 25 2002 03:46PM P3 other and to your IBM Business Partner of their decision not to renew. 3. Your Responsibilities to mvide YO~ IBMBusiness Paltrier with an invent°[y in which y°u identify stl Etigible Machines 1, fo ~)~ covered et each Specified Location. All Eligible Machines of the same type at a Specified Lonetion must be included in the coverage. You also agree to identify all Eligible Machines for w'nicb we are to pro¥1de wemanty service; 2. to notify year IBM Business Partner whenever you wish to add Eligible Machine types to an existing Specified Localion or set up new SlUed Locefions; 3. fo ensure that any eec'ess cedes we provide to y~u ate used only by those who are aulhor[zed fi3 do so; , . , , 4. to prevlde your IBM Business Partner with ~nfon'nstmn we request which ~s re{ated fo our provision of theea Services te you and notify year IBM Business Pan'net O{ any chaageSlnctoding 5. to allow IBM and entities within its Enterprise Io stem and use your contaC{ information, names, phone numbem, and e-mail addresses, anywhere they do bualnesa_ such information will be processed and used in connection with our business rMaaonship, end may be provided to controo{ers, Business Partners, and essignese O{ iBM end entities within its Enterpriea fer uses oonsistent with their o011ecllve business aclivities, including communication with you (for example, for pn3cesslng ordain, for promotions, and for marke~ tuscan=h); only in support of 8. to use any etec~mnie diagnestle and service delivery fac{lifies we Pm~ide fo YOu Eligible Ma~hines identified in the Schedule to this Statement of Work; a separate ?. that electronic e¢~,'~ te our support centers and certain databases may require network sewices agreement;* 8. to pay any communications cha~ges essecisted with accessing Ihese Services unless we specify otherwise; 9. to use the informati~'~ obtained under these Services only for the support of tho infermation prosessing requiromania within your Enterprise; and 10. that yo~r acceptance of any sofkvare Services does no{ alter your responsibilities for D~stobuted ~y$1~m License Option licenses. Whenever both of us agree to store repair parts at year Specified Lot;etlon, yOu also agree: 1. to provide secure storage space for ell pads stored at your Specified Locatior~; 2, fl~ provide IBM ash/ice technioians a~,4~sa to the secure s*o~ge space for storage of and access ~,^ the, p~rfs; and 3. t~at while in storage, a. you are responsible for ell Io~s or damage to the pads, b. ym~ wilt be separately charged [or any parts that we tlnd to be missing, used, or damaged. and c. ~tts remain ttle properly of IBM and will be made available for return to IBM upon our request. Mutual Responsibilities If al any time either of us requests a review of ~ inventory count, each of us will cooperate in updotin9 the lest formal i~ventory. ~er~ice~ Program License The fallowing terms apply to each Prmjram we provide w~ a ~ervise that is not otherwise accompanied by a license agreement. Z125-5766-08 09/2001 (MK076) O1/33rz00Q Page 2