2b. Jail inmate phone system-contract amendment

{rt SECURUS°" 7ECI iNOLOUILS AISTM SERVICE ORDER Cass County Sheriff's Office, ND 1-003054 This AISTM SERVICE ORDER shall be effective as of the last date signed by either party ("Service Order Effective Date") and is made part of and governed by the Master Services Agreement (the "Agreement") executed between Securus Technologies, Inc. ("we"or"Provider"),and Cass County Sheriffs Office("you"or"Customer"). The terms and conditions of said Agreement are incorporated herein by reference.This AISTM SERVICE ORDER shall be coterminous with the Agreement,unless otherwise agreed by both parties. DESCRIPTION. Provider will.provide the Automated Information Services (AISTM) as described herein through its wholly owned subsidiary, Telerus. The AISTM application is designed to automate internal inquiries from detainees and outside calls from friends and family members on one single platform,as well as allow inmates'friends and families the ability to open or fund a pre-paid telephone account, an inmate phone account, an inmate trust account or leave a voicemail. The application is accessed through a telephone IVR system. Once Facility staff has uploaded all required information, the system is able to automate Information such as Commissary Balances (pending MIS system data flow); Charge Information;Court Appearance Dates,Times,Locations;Bond Amounts,Types; Projected Release Dates;and Visitation Eligibility,Times. Automated Information Services 2.0 Is configurable to meet the specific needs of Customer's Facility. The standard option includes automation of inmate and Facility information to constituents who call Customer's existing main telephone number and to inmates at Customer's Facility. The following are options and requirements available for AIS. ✓ Automation of inmate and Facility information to constituents(standard) ✓ Automation of inmate and Facility information to inmates(Securus ITS Customers only)) ✓ Ability to open or fund a Securus pre-paid telephone account(Required) ✓ Ability to fund an inmate phone account(Required) ✓ Ability to fund an inmate trust account(Required) ✓ Ability to leave a voice mall(Required) ✓ Ability to provide for inmate information and trust funding via Inmatelnfo.com The application provides all information automatically without staff intervention 24/7. Customer shall be responsible for any/all integration fees incurred by their JMS/MIS system provider in order for AISTM to receive inmate data. The AISTM Jail Voicemail feature is a one-way communication product that allows friends and family members calling a facility to leave a 45-second voicemail for an inmate providing a quick way for friends and family to initiate communication or deliver timely information to an inmate prior to a scheduled phone call or visitation. Friends and family will pay up to a$3.95 usage fee for each voicemail they leave, 20% of which Customer will receive each month as a commission payment. AISTM Jail Voicemail is not subject to any other compensation. Inmatelnfo.com provides the features and benefits of AISTM on the Web. Inmatelnfo.com allows friends and family members to search by facility and inmate to find the same inmate information AISTM provides as well as giving them the opportunity to fund an inmate's trust account over the Web. Customer agrees to implement all Required features above and to allow Provider to expand the AISTM services offering at any time during the Term of the Agreement upon thirty (30) days advance written notice to include additional constituent notification services provided through the AISTM application. If Required features are not implemented or maintained during the Term of the Agreement,AIS pricing will revert to$3.00 per month./4 PAYMENT(check all that apply): 0 Customer shall pay a one-time set up charge to Provider in the amount of$0.00("AISTM Set Up Fee"). The AISTM Set Up Fee shall be payable through a Commission deduction, which shall be deducted on the sooner of(i) the month following the AISTM installation, or(ii) sixty (60)days following the date Customer signs this Service Order, until paid in full. If the Agreement is terminated for any reason before the end of the Initial Term, then we will